Product Gym: Business Support Operations Management at Microsoft sounds very of broad, would you care to tell us a little bit more about what are the general responsibilities? Poorvi Shrivastav: Sure, so I started with a rotational program and a year of engineering. Soon after I moved to manage operations for the internal support teams at Microsoft, particularly around customer success and support. So reaching out to customers, understanding their pain points, and helping the Product Managers get requirements

By far one of the most common questions we get at Product Gym is how do I answer the salary question. It is a very awkward question, so take comfort in knowing you are not the only that feels that way. Problem The main challenge is if you try for a number that is too low you end up shooting yourself in

So, you are doing everything we taught you in the first article, but now you are not seeing as many positions come up. What do you do? How do we solve this challenge? The truth is there is nothing we can do to create more openings in the market than there already is. What we can do is develop more funnels to generate more interviews from

James, who has been with Product Gym for four weeks checks in with us. He’s currently generating on-site interviews, on Week 4, just by following our Process at Product Gym. James went from not being able to generate, let alone pass, round 1 interviews, to round 3 and round 4 interviews. We discuss some tactics on how to approach the