Product Gym FAQs | What is the Most Important Metric?

People often ask questions for us at Product Gym for us to give to our leader instructors, who are also Product Managers. These questions range from what a day in the life of a Product Manager is like, to...

People often ask questions for us at Product Gym for us to give to our leader instructors, who are also Product Managers. These questions range from what a day in the life of a Product Manager is like, to how to prioritize features within a product. In this Q&A, one of our lead instructors was asked: 

What is the most important business metric you currently own? Also, what is a project that moved that metric?

Instructor

“I like to measure customer success in terms of Net Promoter Score, the addition of the user-focused search navigation feature addressed the biggest user pain points around navigation, and had a direct correlation on lifting the NPS.”

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