This blog series is for product managers who are in the recruiting and hiring cycle, working with recruitment agencies, working with product management recruiters and anyone looking to hone the interview skills needed for product management.
How do I prep for a second round interview for a Product Manager position?
If you’ve followed Product Management Interview Questions and Prep, Part 1, then you will have successfully:
- Received the name of the Product Manager who is interviewing you
- Identified where you are in the recruitment and hiring process
- Communicated some competency in your personal backstory and pitch
So what are you going to do next with this information? Before the call, use this information to refine your backstory and pitch with examples, and to create rapport with the hiring manager.
Focus on Examples
In this second round call, it is very likely that this next person you’ll be speaking with on the phone is the hiring manager (i.e. the person you will be reporting to if you get the job). Spewing out product management buzzwords may work on the first round call with a recruiter, but NOT with a practicing Product Manager.
Instead, you’ll need to focus on the specifics. What type of specific examples in your pitch will you have to refine? Mostly stakeholders.
A larger part of a Product Manager’s job is to balance relations with other working professionals on the team.
Questions on more technical product management related concepts, such as writing user stories or epics, can be easily tested with a whiteboarding session, case study, or homework assignment, so the hiring manager may want to dig into more behavioral questions for the call.
Be prepared to give specific examples of how you’ve handled situations with many stakeholders for these types of questions:
- Times you’ve dealt with conflict.
- Times you’ve had to push back on management, or other stakeholders.
- Times you’ve dealt with deadlines.
- Times you had to prioritize and balance multiple, competing interests.
- Times you’ve had to work with a cross-functional team, usually consisting of a Designer, Engineer, Marketer, Sales, Business Strategy, etc.
When you give your answers, remember to tell a story, like we had you do in Part 1. Set your story up so that you become the hero of your own scenario.
Prepare Smart Questions
Interviewees always appreciate good questions too. Thoughtful questions demonstrate your intellect, and interest and engagement in the role. Ask questions specifically about the product, the hiring manager who will be managing you, and ultimately the product you will be owning.
How do you come up with these questions? The best ones deal with change. How has the hiring manager changed or implemented product processes? Is s/he looking for you to do that? How has the product team grown? What is the structure of the team, etc.?
Try to create rapport with the hiring manager by relating to their background. Do your due diligence to find commonalities. If you’ve done your first call right, you should have reviewed his/her LinkedIn profile. Did you go to the same University? Are you interested in similar volunteering opportunities? Have you pursued relatable industries right out of college?
Finding something that you can build rapport on has more to do with initiating small talk — your hiring manager really has to like you to hire you.
Hiring managers/product managers are not professional interviewers. Product Managers focus on customer empathy and end-user experience. In essence, you are their end-user and they will be trying to analyze and create empathy with you. The result of this is a clear BS meter. If you sound fake or disinterested in them, they will be able to call you out on it and, worse, they will take it as an insult.
Align to the Work Environment
Figure out the structure of the organization. If you’ve done your first call right, you should have asked about the Product organization, its size, how many people at each level of the hierarchy, etc. If not, go to LinkedIn to get an idea of the org structure. Find how many Product Managers of each title there are and you’ll get a better understanding of the size of the teams.
Have you ever worked in this large or small of a team? If so, find an exam
ple that really facilitated progress and make sure to bring it up on the call. If not, find an example where you worked on a specific task of a project in a small team.
Do your best to relate to how you progressed in your career when you worked on a team of a size similar to their organization.
This helps them visualize you succeeding in the role’s environment.
Align to the Purpose
Use details you learned from the first call with the recruiter to inform you. The recruiter likely gave you an overview of the company, the product, and the industry the company operates in. Use these details to craft a story about how you’ve worked with or in a similar capacity, whether that’s a B2B role, a sales position, servicing similar end users with an identical demographic, etc. Be ready to use this when they ask you, “So why our company?”
Rich is the Founder of Product Gym™, the first professional career coaching service committed to helping aspiring and veteran Product Managers transition into the Product Manager job of their dreams. Previously, Rich worked as a Technical Recruiter for both CyberCoders and Workbridge Associates, where he partnered with countless companies to attract, develop, and retain their top talent. Currently, he specializes in coaching his students to generate more interviews than they can count, perfect their interview pitches, as well as negotiate the biggest offers for themselves with the most exciting companies. Rich graduated from Loyola Marymount University in Los Angeles with a Bachelor’s Degree in History.